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 Monitoring Procedure

1st October 2008

 

At Daniels & Fox we aim to monitor the way we handle our debt collecting services on a regular basis. This will be done by monthly staff review meetings, highlighting problems as and when they arise and then either seeking advice and / or carrying out additional training to correct any issues that are raised.

We will also monitor our credit records held about clients, including address, employment, bankruptcy, public records, new inquiries and individual or jointly-held accounts and any other to ensure that we are complying with current regulation and that changes are made to your keep our business lawful and ethical for both the creditor and debtor.

 

We realise that our licence can be revoked for the reasons below:

 

We will ensure and monitor on a regular basis that our business meets the needs of the regulating authority and the standards set by Daniels and Fox.

 
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